Returns & Exchanges
At Parker Thatch, we stand behind the craftsmanship of our bags and accessories. If you are not completely satisfied with your purchase, we accept returns of unworn, unwashed, and non-personalized items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a pre-paid shipping label will be generated for you to download and print at your convenience.
Package Your Item
Securely pack your items in their original packaging, ensuring all tags and protective dust bags are included to prevent damage during transit.
Ship and Track
Drop off your package at any authorized shipping location; your refund or store credit will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing